{"id":185713,"date":"2025-02-25T22:14:19","date_gmt":"2025-02-25T21:14:19","guid":{"rendered":"https:\/\/web01.dev.mobitcloud.com\/webshop\/non%20class\u00e9\/mcare-installation-imprimante-detiquettes-couleur-sur-site-mpi-lpcpiaos\/"},"modified":"2026-10-23T12:33:44","modified_gmt":"2026-10-23T10:33:44","slug":"assistance-a-linstallation-mcare-onsite-pour-imprimantes-detiquettes-couleur-sur-site-mpi-lpcpiaos","status":"publish","type":"product","link":"https:\/\/www.mobit.ch\/fr\/shop\/imprimantes-detiquettes-couleur\/assistance-a-linstallation-mcare-onsite-pour-imprimantes-detiquettes-couleur-sur-site-mpi-lpcpiaos\/","title":{"rendered":"Assistance \u00e0 l\u2019installation m|care ONSITE <span class=\"product-subtitle php\">pour imprimantes d\u2019\u00e9tiquettes couleur, sur site<\/span>"},"content":{"rendered":"<p><b>mobit m|care GOLD &#8211; Contrat de service On-Prem pour imprimantes d&rsquo;\u00e9tiquettes couleur<\/b><\/p>\n<p>Ce contrat de service m|care prot\u00e8ge votre mat\u00e9riel de mani\u00e8re optimale et vous offre un haut niveau de confort sur une dur\u00e9e de 3 ou 5 ans. Les techniciens de service certifi\u00e9s de mobit effectuent les interventions directement sur site (on-premise).<\/p>\n<p>Prestations incluses (par appareil) :<br \/>\u2022 <b>Assurance tous risques avec service sur site par mobit (on-premise) pour une dur\u00e9e de 3 ou 5 ans \u00e0 compter de la date d&rsquo;achat<\/b><br \/>\u2022 R\u00e9paration de tous les d\u00e9fauts de fabrication de l\u2019appareil (hors accessoires)<br \/>\u2022 R\u00e9paration des dommages accidentels caus\u00e9s par l\u2019utilisateur (sont exclus : dommages intentionnels, dommages dus \u00e0 des cas de force majeure et \u00e9ventuels co\u00fbts indirects)<br \/>\u2022 Correction des signes d\u2019usure normale de l\u2019appareil<br \/>\u2022 Toutes les r\u00e9parations sont effectu\u00e9es sur site chez le client (en Suisse) g\u00e9n\u00e9ralement sous 48 heures (2 jours ouvrables)<br \/>\u2022 Les r\u00e9parations comprennent les pi\u00e8ces de rechange ainsi que le temps de travail d&rsquo;un technicien qualifi\u00e9<br \/>\u2022 Acc\u00e8s aux mises \u00e0 jour du syst\u00e8me d&rsquo;exploitation et aux correctifs<br \/>\u2022 Assistance Helpdesk : lundi \u00e0 vendredi de 08:00 \u00e0 17:30  heures (sauf jours f\u00e9ri\u00e9s locaux)<\/p>\n<p>Remarques :<br \/>\u2022 Ce contrat de service ne couvre pas les dommages ou d\u00e9fauts des t\u00eates d&rsquo;impression.<br \/>\u2022 Les contrats de service m|care doivent \u00eatre command\u00e9s en m\u00eame temps que l&rsquo;appareil \u00e0 prot\u00e9ger.<br \/>\u2022 Une assistance suppl\u00e9mentaire pour l\u2019installation (sur site ou \u00e0 distance) garantit une utilisation optimale de votre investissement d\u00e8s l&rsquo;achat.<br \/>\u2022 Prestations suppl\u00e9mentaires sur demande et factur\u00e9es s\u00e9par\u00e9ment (ex. maintenance pr\u00e9ventive, installation de logiciels, formation des utilisateurs).<\/p>\n","protected":false},"excerpt":{"rendered":"<p>mobit accompagne l\u2019installation et la mise en service d\u2019une imprimante d\u2019\u00e9tiquettes couleur AstroNova QuickLabel achet\u00e9e chez mobit. La prestation comprend la formation des utilisateurs sur site. 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